Terms and Conditions

Prices are shown in Great British Pounds, inclusive of taxes and packaging. Ligand Chem strive to ensure our prices stay up to date but reserve the right to change prices without prior notice.  We aim to ship every order on the day received but are not to be held liable if extenuating circumstance beyond our control delay shipping, however we will endeavour to keep the customer informed of any delays to shipping. If you have any special requirements, or you require written confirmation of your order, delivery at a special address or a consolidated delivery, please mention this clearly on your order. Any special packaging or special freight methods requested, or otherwise, will be subject to an additional charge, which will be added to the invoice.

Please contact our sales office or use our website at www.ligandchem.co.uk for contact before sending goods back to us. Ligand Chem will not accept returned goods without the prior authorisation of our sales department. Please request a return number which should be attached to the goods.

If you have placed an incorrect order or want to return products, we will require a ‘processing fee’ of 22% of the net value of the goods, with a minimum value of £7.00. Transport costs are also at your expense in this case. Under no circumstances should chemicals be posted. We will not accept the return of products that exceed 60 days post order placement. Any issues regarding the quality or validity of products supplied must be reported within 15 days of supply.

Ligand Chem considers that its customers are suitably qualified to work with chemicals. Working with chemicals requires a responsible attitude from the user as well as from the purchaser. Ligand Chem cannot take responsibility for the application of our products. If you require specific product or safety information, please contact our sales office.

All references to literature data, companies, researchers, patents or methods are given solely as information and as such Ligand Chem cannot be held responsible for the accuracy or otherwise of this information.

Ligand Chem considers that its customers will check their compliance with all legal obligations regarding the purchasing, importing, stocking and usage of all chemicals they order. Ligand Chem do not accept responsibility for these issues.

For certain chemicals we may ask the buyer to provide written confirmation that the chemical will neither be purchased nor resold for an improper use.

Please note that there may be local regulations in your country, that may influence the above written terms & conditions. Therefore, please contact Ligand Chem for more details.

By using the website, products and services offered by Ligand Chem (“the company”), or when communicating with the company in order to enquire or discuss ordering, you are agreeing to these terms in their entirety. The company reserves the right to alter these terms from time to time without prior notice.

All products are sold for research purposes only. They are strictly not for consumption or for any form of in-vivo research or experimentation.

You agree that you will not hold the company liable for any harm resulting from improper use of any products sold. It is your responsibility to check that the contents of your order are legal to import, possess, and use for your intended purpose in your country or region. The company accept no responsibility for any orders, or action taken in relation to the purchase or importation thereof. The products sold by the company are not intended for purchase, possession or use by any persons under the age of 18, and you agree that you are not under this age-limit, nor are you ordering on behalf of, or for supply to any persons who are. By ordering, you are confirming that that you are a research institute, a research scientist, or a student of a science discipline such as pharmacy, pharmacology, or biochemistry. All compounds are supplied strictly for laboratory research use only, primarily Ligand agonist testing and GC/MS reference, in well-equipped facilities, with all necessary safety equipment and procedures in place.

You also agree that you will complete a risk assessment of the compounds and the way in which they are intended to be used, and will not proceed with, or allow, any actions to be taken which could cause damage or increased risk or harm of any kind to any persons or property. You agree that you will implement strict procedures covering both handling and use of the chemicals within your organisation or facility, in order to prevent any improper usage or harm. You will have knowledge of all necessary safety information prior to ordering, and label all materials as required.

The company reserve the right to refuse service to anyone who is suspected of misuse of their products, with a full refund being given in this event if an order has been paid for but not sent. Users will be banned from the site in this case.

Patent disclaimer – All products are offered subject to patent restrictions in your territory. The Company does not warrant that the use or sale of the products delivered will not infringe the claims of any European or other patent(s) covering the product itself or the use thereof in combination with other products or in the operation of any process.

The company accept no responsibility for any packages once they have entered the postal system. The exception to this is when an order is made by a tracked method such as Recorded delivery and Special delivery – orders posted with the aforementioned services will be replaced and reposted free of charge in the event that they go missing, on confirmation by the Post Office/Royal Mail. Orders seized by customs will not be replaced however they are sent – it is the responsibility of the customer to ensure that they have lawful authority and any licenses required to import and possess the products they are purchasing into their country, and to deal with their customs agents if an improper seizure is performed.

By accessing this website or engaging with the Company in communication, you agree to accept that these Terms are governed by and construed in accordance with the laws of England. You also accept the exclusive jurisdiction of the English Courts in relation to any dispute that may arise in connection with these Terms or your use of the Website or arising in any way from the Content.

If any terms of part of these terms are deemed unenforceable by a court of law, you confirm your acceptance completely that the remaining terms or parts of terms will remain valid and in force.

Further Terms

Ligand Chem takes pride of its online efforts and commitment in maintaining the highest possible standards of its product and services, greatly recognizes and all-out supports the customers as well as the users for their rights over the Site.

The Site intends to provide customers with an easy and convenient solution for online shopping. In contrary, http://www.ligandchem.co.uk promises no claims of medical or health advices. Consultation to a physician before engaging in any diet or exercise regime is highly recommended. The material contents within the Site are intentionally designed for residents of the UK and USA. For this reason, all actions shall be subject to interpretation and evaluation in accordance to the UK law.

Acceptance of Terms of Use The Terms of Use represent the entire agreement between Ligand Chem and its clients, superseding all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site, the content, product, or services provided by or through the Site, and subject to these Terms and Conditions. Acceptance of such terms is evidenced by using, visiting, or browsing the Site, without limitation or qualification.

Changes to the Terms of Use Ligand Chem owns the right for changes, modifications, alterations or deletions of any content of these terms at any given time. Due to timely updates, clients are expected to occasionally visit this page to identify revisions to which they are bound. The current Terms and Conditions can be reviewed by clicking on its link at the bottom pages. Use of the Site before and after changes made, signifies acceptance, agreement and assent of the Terms of Use and are therefore bound to the existing rules.

Refund Policy The products provided by Ligand Chem offer 100% satisfaction guarantee. The clients can communicate via email at hello@Ligandchem.co.uk the intent for refund which must be done within 30 days from the original date of order to qualify for the 100% refund. Shipping and handling charges are not included. Upon receipt of the returned shipment, Ligand Chem has the option of cancellation of the credit card authorization or issuance of full refund in case the funds have been collected. Ligand Chem has sole discretion over the one-time refund per household policy determined through customer order data and IP address. Furthermore, Ligand Chem possesses the right to refuse a refund to anyone with suspicious intent of taking advantage of Ligand Chem satisfaction guarantee on more than one attempt. Ligand Chem carries full and complete liability on giving refund to its clients in accordance to the terms and restrictions set forth herein. An initial 30-day trial period is given to the client within which determination shall be made known whether the client decides to keep the product. Failure of notifying Ligand Chem during the trial/refund period shall be taken as a full, complete and final acceptance of the terms of the sale of its product.

Warranty and Guarantee The product of Ligand Chem is sold at its present condition excluding any warranty or guarantee of any kind, expressed or implied. No warranty is involved as to merchantability or fitness for any specific purpose. The refund period described herein takes the absence of warranty period. Any conflict between sales or promotional materials and the ‘as is’ warranty shall be settled by the former’s dominance. The refund period is always longer than the warranty period should there be any.

Disclaimer of Warranty Ligand Chem disclaims all warranties, expressed or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or other violations of rights with the fullest extent permissible pursuant to applicable law. No liability or responsibility is assumed for any errors or omissions of the contents in the Site; any corrected defects; any failures, delays, malfunctions, or interruptions in the delivery of the any content on the Site; any losses or damages; or any conduct by users of the site, either online or offline. Ligand Chem does not warrant or represent the use or results of the use of the product or materials on the Site in terms of correctness, accuracy, reliability, or otherwise. The users/clients shall assume the entire cost of servicing, repair or correction.

Specific Disclaimers All claims made by Ligand Chem, its clients or potential clients are understood and considered true to those who made the claims. If a purchase is made due to the claims of promotional materials, probability of not incurring the same results stated in the material is expected. The refund (subject to Ligand Chem’s refund policy) shall be claimed by the person who did not find the results effective. Should there be any conflict between Ligand Chem’ Disclaimer and Claims caused by its sales and promotional materials, the Terms of Use and Purchase Agreement prevail except and unless Ligand Chem resolved to deliberate misleading of the clients resulting to material inequity. The purchasing client bears the sole responsibility to substantiate any suspected intentional deception committed by Ligand Chem which in specified ways has influenced the client to purchase the product on one or more occasions. The client shall make reimbursements to Ligand Chem of all court costs including but not limited to attorney’s fees, investigation costs and other litigation-related costs provided that the latter prevails in the case.

The product is subject for trial by the client within and until the refund period only. Dissatisfaction before the refund period expiration permits the client to request a refund from Ligand Chem subject to the rules and other relevant terms and conditions. The maximum amount of liability of Ligand Chem is the product’s purchase price regardless of the amount of damages claimed.

Rights for Discontinue of Sales or Customer Service Ligand Chem contains the sole and absolute right to continue and/or discontinue the sale of its product at any time, for any reason, with or without notice, and subject only to the return policy stated herein. The same applies if the Site decides to discontinue its customer service to current or potential purchasers.

Intellectual Property The Intellectual Property, also known as the exclusive property of Ligand Chem, includes but is not limited to, articles, other text, photographs, illustrations, graphics, product names, designs, logos, trademarks and the collection, arrangement, and assembly of all content, are protected by copyright, trademark, and other laws of the United Kingdom, as well as international conventions and the laws of other countries

Copyrights Ligand Chem or its affiliates own the copyright of all materials on the Site. None of the material contents in the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form without prior consent written by Ligand Chem. The same rule holds true for electronic, mechanical, photocopying, recording, or otherwise, of the material contained in the Site.

Trademarks The trademarks, service marks and logos (“Trademarks”) of Ligand Chem or its affiliate(s) displayed on the Site are either registered or unregistered and are used under license. The Trademark owner shall issue a written consent prior to granting, by implication, estoppels, or otherwise any license or right to use any Trademark displayed on the Site.

Prior written notice is required for use of Ligand Chem or any of the Trademarks for any advertising or publicity pertaining to distribution of materials on the Site. Additionally, approval in writing shall be sought before use of its name or any Ligand Chem logo and Trademarks as a “hot” link to any non-Ligand Chem Site.

Use of the Site provides you with no waiver and ownership rights to any Intellectual Property viewed through the Site. Ligand Chem shall aggressively enforce its maximum property rights of the law.

User Submissions Ligand Chem or any of its affiliates possesses the freedom to use, without limitation, any comments, information, suggestions, messages, ideas, concepts, reviews, or techniques taken from any communication sent by its users/clients without any compensation, acknowledgement, or payment. The information may be used for manufacturing, developing, marketing, and selling products and services, and creating, modifying or improving the Site or other web sites. Any information posted on the Site, grants Ligand Chem with non-exclusive, royalty-free, worldwide, perpetual license to display, use, reproduce, or modify such information.

Limited Right to Use The Site grants its users a limited and non-exclusive license for viewing, printing or downloading of any content, graphic, form, or document. The license shall be used solely by the user either for personal or non-commercial use. Users are not allowed to modify, copy, distribute, transmit, display, perform, reproduce, publish, authorise, create derivative works from, transfer, or offer for sale any information contained in, or obtained from the Site.

Investigation and appropriate legal action, including civil, criminal, and injunctive redress, shall be taken against illegal and/or unauthorized uses of the Site which consist of collecting usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited commercial email; using any information retrieval system, whether electronic or through other means, to reproduce any of the content of the Site other than for your personal use; and unauthorized framing or linking to the Site.

Site User Conduct All users of the Site shall be 18 years of age or older. In connection to the use of the Site and content, users are not allowed to: • Upload, post, e-mail, or otherwise transmit any: • content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libellous, invasive of anyone’s privacy, hateful, or racially, ethnically, or otherwise illegal or objectionable; • content that does not give any right to users to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary, and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements); • content that infringes any patent, trademark, trade secret, copyright, or other intellectual property right of any party; • unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation; • material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment • Use the Site for any unlawful purpose; • Interfere with or disrupt the services and content of the Site, • Intentionally or unintentionally violate any applicable local, state, national, or international law.

Termination of access to the Site and use of its product and services may be performed by Ligand Chem subject to the compliance to the Terms of Use. False, inaccurate or incomplete information provided; engagement to any conduct that would otherwise harm any of Ligand Chem’s rights or interests in its Site, product, services, or other property; or for any or no reason, can all be grounds for termination without prior notice.

Limitation of Liability Ligand Chem, its directors, managers, members, employees, attorneys or agents shall not be liable (jointly or severally) under no circumstances, including but not limited to negligence for any direct, indirect, special, incidental or consequential damages of any kind. This statement includes but not limited to the use of products offered by Ligand Chem, data and profit loss on any theory of liability which may arise in or out of the connection with the ability or inability of the products offered by Ligand Chem or the materials on the Site. The fact remains true despite the advice given to Ligand Chem or any of its representatives of the possibility of such damages. Liability shall be limited to the fullest extent permitted by applicable law if any authority holds any portion of this section to be not enforceable.

All contents of the Site are copyrighted Ligand Chem.